SHIPPING:
We aim to dispatch all orders within 1–2 business days.
Once your order has been shipped, estimated delivery times are:
● Metro areas: 2–5 business days
● Regional areas: 3–7 business days
● Remote areas: 5–10 business days
As soon as your order is on its way, you’ll receive a tracking email so you can follow its journey right to your door.
Please note that delivery times are estimates and may vary during peak periods or due to Australia Post network delays.
RETURNS:
We stand behind NIGHT PROTOCOL with our 30 Night Risk-Free Guarantee.
If you’ve tried NIGHT PROTOCOL for 30 nights and don’t feel it’s the right fit for you, simply contact us at:
support@resetsupps.com.au to start the refund process.
We’ll ask you to return the product so our team can inspect it and better understand your experience. Once it’s received, we’ll process your refund.
Please note that return shipping is the customer’s responsibility, and the original shipping cost incurred by us will be deducted from the refund ($15 for a single tub or subscription order including nasal strips, or $20 for the RESET 90 NIGHT PROTOCOL PACK).
Our goal is to make trying NIGHT PROTOCOL completely risk-free while helping us continually improve our products.